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Customer Reviews.

service

5

Although I have a Mini, I much prefer to deal with the BMW garage than with the Mini garage. They provide excellent service.

13 September 2017

sales

5

The staff were friendly, helpful and professional from beginning to end.

12 September 2017

service

5

Kept me informed on the progress and was notified about a tyre problem.

12 September 2017

sales

5

Was good

09 September 2017

service

5

The area to wait while car getting MOT is lovely with coffee avail. Staff are attentive but also let you have privacy (in my case to work while I waited). They cleaned car inside and out and the added bonus of mini mints!

08 September 2017

service

4

Everyone was very helpful

07 September 2017

service

3.5

No car available to get into town so had to hang about for two hours. Previously we have gotten lift in. Disappointing

07 September 2017

sales

5

Everything explained and all questions no matter how insignificant answered in full

29 August 2017

service

4

As detailed at question 1

28 August 2017

service

5

everything done to my satisfaction

24 August 2017

sales

5

The salesman Brian mcdirmead was excellent .

22 August 2017

service

1

Work not carried out on the first booking, rebooked and only got phone call at 1745 to say car was ready although department closed at 1730. Had no idea about online price for brake repairs and tried to charge me a different price.

21 August 2017

service

5

Car was done on time and valeted

21 August 2017

service

4

The addition of a wash and vacuum was unexpected but very much appreciated. Little touches like air freshener and mints are lovely.

17 August 2017

sales

5

Excellent

16 August 2017

service

4

Excellent service. Perhaps avoid using initials on the paperwork so that it is clear what part has actually been changed.

14 August 2017

sales

4

As previously mentioned Arron was most helpful and advised me I could contact him should I have any questions following the purchase of my Mini. Again, just the paperwork involved

12 August 2017

service

4

I was sitting waiting for my car to be serviced for nearly 4 hours and if may have been a coincident but only when i approached customer services and asked how long my car will take it appeared 10mins later. Was it ready before then ?

08 August 2017

service

5

As above

07 August 2017

service

5

I felt well looked after

06 August 2017

service

5

From the moment you walk through the door to the moment you leave you are made to feel appreciated and very welcome

02 August 2017

service

5

as question 1

26 July 2017

sales

5

Nice sales team, not at all pushy or aggressive. Nothing too much trouble. Extremely nice surroundings in showroom.

22 July 2017

sales

5

The whole ambience of the showroom was lovely

18 July 2017

service

5

Smooth as clockwork! No issues.

15 July 2017

service

5

Everything was completed on time and just as they said they would.

05 July 2017

service

5

Lovely garage . Good facilities whilst waiting

04 July 2017

service

5

I had no problems with your staff or work?

30 June 2017

service

5

Everything was done on time even had my car washed and valeted and was given a lift home which was super