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Customer Reviews.

service

5

Courtesy and helpfulness from all staff

30 January 2018

service

5

At the conclusion of a difficult technical problem ,all was settled to my complete satisfaction

25 January 2018

service

5

I had no issues at all

19 January 2018

sales

4

There was a delay getting the car which was frustrating - for myself AND the garage, but I was kept informed throughout and understand it was not the salesman's fault. I was almost completely satisfied!

19 January 2018

service

5

Efficient friendly service keeping me informed throughout.

09 January 2018

sales

5

Great salesman no pressure sale

08 January 2018

sales

5

From start to finish this was a very pleasant experience.

08 January 2018

service

5

Car looked after and cleaned

07 January 2018

sales

5

Allan Smith the Manager and Bryan MacDermid were exceptionally helpful at all stages of my purchase. They sourced an almost identical car which was very difficult as I had a long list of requirements. I am very grateful to them both.

04 January 2018

service

5

Fantastic customer service at harry fairburn inverness....cannot be faulted. Your staff are outstanding!

04 January 2018

service

3

I turned up at Mini and then had to go to the BMW garage as I hadn't been told this is where I should go. The online booking hadn't been transferred to the garage diary, meaning I wasn't expected although the service did take place thanks to staff.

30 December 2017

service

5

Excellent customer care when my paceman developed an electrical fault just before we were to go on a long journey. On our return the car was valeted and ready for collection as promised

27 December 2017

service

5

Couldn't be more helpful

27 December 2017

service

2.5

Prior to the service I did not have a warning light displayed. When I returned to collect the car there was a warning light displayed with no explanation.

26 December 2017

service

5

Everything was taken care of to our satisfaction

19 December 2017

service

5

The were helpful and I needed my car quickly due to an emergency and I got two phone calls to tell me the car was ready.

18 December 2017

sales

5

The whole process was done quickly and efficiently.

17 December 2017

sales

5

Sales person , Arron , was very friendly , helpful and we think heLooked well at us .

08 December 2017

sales

5

This was a very good experience staff very knowledgeable and helpful

07 December 2017

sales

3.5

I was shocked when they gave me a petrol car. I had ordered a diesel car!!!!

29 November 2017

service

3

Largely because when I took it in for a quick wait and collect I was left waiting for 1.5 hours until I went back to the desk and asked why it was taking so long. Oh yes we will check. Eventually came back to me and car needed to go in another day.